CXellent: The Miuros Podcast

Multi-channel v Omni-channel

November 09, 2020 Harry Maxwell Season 1 Episode 2
CXellent: The Miuros Podcast
Multi-channel v Omni-channel
Show Notes

Ex-Swapfiets leader, Peter Voor de Wind, explains multi-channel & omni-channel support - and why it doesn't necessarily make sense to be on every channel....